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Stride Terms & Conditions

Version v1-2026-05-17 · Effective May 17, 2026

1. What Stride is

Stride is a platform where users join fitness competitions ("challenges") with a goal — steps, distance, duration, or calories — and a prize pool. Some challenges are free; some require an entry fee. Activity data is collected from sources the user explicitly connects (Apple Health, Health Connect, Strava). When the challenge ends, prizes are distributed according to the rules set at creation time.

2. Eligibility

  • You must be at least 18 years old to use Stride.
  • You must reside in a region where participation is legal. You are responsible for confirming that fitness competitions with prize pools are permitted under your local law.
  • You must use one personal account per person. Operating multiple accounts to game challenge outcomes is grounds for suspension and forfeiture of prizes.

3. Your responsibility for data sources

Stride does not measure your activity directly. We read activity that you record through connected sources. It is YOUR responsibility to:

  • Connect Apple Health (iOS) or Health Connect (Android) and grant all categories required for the challenges you join.
  • For distance, duration, and calories challenges: record your activity as a workout via Apple Watch, Apple Fitness+, Strava, Nike Run Club, or any app that writes a workout to Apple Health or Strava. Passive phone-in-pocket data is NOT accepted for these challenges.
  • If you use a Garmin, Wahoo, Polar, or another wearable that syncs to Strava (not Apple Health), connect Strava under your account's Connections page.
  • Verify that each workout you intend to count actually appears in your connected source before claiming a challenge outcome. We display a coaching panel on every challenge that explains exactly what is required.
  • Keep your connected sources authorized. If you revoke Apple Health or disconnect Strava during a challenge, activity recorded after that point will not count.

Stride is not responsible for activity that does not reach our servers because of misconfigured sources, missed workout starts/stops, syncing delays on the data provider's side, or device issues outside our control.

4. Entry fees and prize pools

  • Entry fees, if any, are charged to your Stride wallet at the moment you join a challenge.
  • Entry fees are non-refundable except in the case of challenge cancellation by the organizer or Stride, in which case the entry fee is automatically returned to your wallet to the same balance (cash or promotional) it was charged from.
  • Prize pools are funded by the entry fees collected, minus a platform fee disclosed on the challenge creation screen. The platform fee is snapshotted at challenge creation; subsequent platform-fee changes do not retroactively affect existing challenges.
  • Challenge organizers may take a creator fee from the prize pool, which is also disclosed and snapshotted at challenge creation.
  • Prizes are credited to the winners' Stride wallets within a reasonable period after the challenge ends and ranking is finalized. For paid challenges we may apply a short manual-review window before crediting.

5. Prohibited conduct

The following will result in disqualification, forfeiture of prizes, and may result in account suspension:

  • Manually entering activity in Apple Health, Strava, or any source for the purpose of inflating challenge progress.
  • Using GPS-spoofing apps, automated treadmills attached to fitness trackers, or any other technique to fabricate activity.
  • Using another person's wearable, account, or recorded activity as your own.
  • Creating multiple accounts.
  • Interfering with the operation of the platform (e.g. attempting to manipulate the API, the webhook pipeline, or the wallet system).

Stride may apply automated fraud detection to flag improbable activity (e.g. recorded speeds exceeding plausible human performance for the activity type, missing GPS tracks where required, etc.). Flagged activity is excluded from the leaderboard pending review. Repeated flagging or evidence of intent may result in permanent account suspension and forfeiture of wallet balance attributable to fraudulent activity.

6. Cancellation and refunds

  • An organizer (or Stride, for platform-created challenges) may cancel a challenge before prizes are distributed.
  • On cancellation, all entry fees are returned automatically to each participant's wallet, using the same balance split (cash vs. promotional credit) the fee was originally charged from. Refunds are idempotent; retrying a cancellation does not double-refund.
  • Challenges that have already distributed prizes cannot be cancelled and prizes cannot be clawed back through this mechanism.

7. Account suspension and termination

Stride may suspend or terminate any account that violates these terms, including but not limited to engaging in prohibited conduct, providing false information, or attempting to circumvent fraud-detection measures. On suspension we may withhold pending prize distributions for that account and exclude flagged samples from the leaderboard.

8. Account deletion

You may delete your account at any time from the Profile page. Some data must be retained for wallet auditing and historical challenge records, but personally identifying information (email, phone number, name) is scrubbed on deletion. Outstanding challenge participations and any cash wallet balance must be settled before deletion is permitted.

9. Service availability

Stride is provided on an as-is basis. We make commercially reasonable efforts to keep the service running and to ingest activity promptly, but we do not guarantee uninterrupted availability. We are not liable for outcomes that depend on the availability of third-party data sources (Apple Health, Health Connect, Strava) when those sources are unavailable, delayed, or change their APIs in ways outside our control.

10. Disputes

Disputes about activity counting, challenge outcomes, or prize distribution may be submitted to Stride support. Stride's determination, based on the activity records visible in our system at the time of the dispute, is final for purposes of challenge outcomes. Disputes about wallet balance discrepancies that are not resolved by the activity record may be escalated through the wallet support channel.

11. Force majeure

Stride is not liable for any failure to perform under these terms caused by events outside our reasonable control, including but not limited to outages of third-party providers (Apple, Google, Strava, payment processors), natural disasters, government action, or network failures.

12. Changes to these terms

We may update these terms from time to time. The version stamp at the top of this page changes when we do. Existing participants in active challenges remain bound by the version of the terms they accepted when they joined that challenge. New joiners agree to the current version.